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This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. Meer
This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusing on non-cognitive rather than cognitive skills to explain and predict performance and achievements. Meer
This book promotes the creation of advanced knowledge-based economies driven by innovation networks and the continuous development of human capital and capability. Meer
This book on business psychology—particularly organizational leadership—crosses industries, continents, and business environments: it includes 45 précis on emerging theories of leadership; ethical and cultural considerations; group and team leadership; leadership self-development; management philosophy and practice; organizational diagnosis and cultural dynamics; personality and lifespan in the workplace; professional development; qualitative research methods; psychological, socio-cultural, and political dimensions of organizations; the role of technology in organizations; strategic change management; and systems theory. Meer
This book cuts through the strategy verbiage to get to the fundamentals of business strategy—its meaning, formulation, and implementation. Challenges to understanding strategy are examined, including institutions and national culture. Meer
This book explains the strategic behaviors of platform firms on the global market, drawing on extensive research on the mobile communication systems, semiconductor equipment, personal computer, and automobile electronics industries. Meer
This book explains the strategic behaviors of platform firms on the global market, drawing on extensive research on the mobile communication systems, semiconductor equipment, personal computer, and automobile electronics industries. Meer
The book discusses the effects of artificial intelligence in terms of economics and finance. In particular, the book focuses on the effects of the change in the structure of financial markets, institutions and central banks, along with digitalization analyzed based on fintech ecosystems. Meer
Combines the principles of business process management with strategic IT planning; the result being a groundbreaking work on strategic IT and process planning. Meer
Discusses how to manage an organization in China. This work explains how historical, cultural and social factors influence the Chinese business environment, and how managers should take this into account in day-to-day operations. Meer
There has been a discernable trend of innovation (R&D) in countries like Japan, Korea, China, India and Singapore. This book attempts to create awareness of this trend and hopes to motivate business leaders and policy makers to take advantage of this shifting trend. Meer
In today's business landscape, software engineering teams must deliver innovation faster than ever. However, outdated management approaches centered on tools and metrics rather than people strangle velocity and creativity. Meer
Take a 360-degree tour of the engineering manager’s role and responsibilities. This book brings them to life with practical scenarios and references and ensures their relevance to your daily work. Meer
Why do we need to live in a smart city? Rapid urbanization causes compelling city problems worldwide, such as housing, traffic, schooling, healthcare, employment, and pollution. Meer
As leaders plan to make significant investments to harness the power of foundational models such as ChatGPT, they need to understand the changes in organizational behaviors required for the successful implementation of such systems. Meer
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