Working the Shadow Side – A Guide to Positive Behind the Scenes Management

<p>Preface xi</p>
<p>The Author xv</p>
<p>What Goes on in the Shadows</p>
<p>1 What is the Shadow Side? The Covert, Undiscussed, and Undiscussable Things That Drive Your Organization 3</p>
<p>2 Getting Attuned to the Shadows 17</p>
<p>Mining Value from the Shadow Side</p>
<p>3 Uncovering the Economics of the Shadow side 43</p>
<p>4 Becoming an Effective Behind–the–Scenes Manager 55</p>
<p>Revealing Your Organization s Hidden Culture</p>
<p>5 The Way We Do Things Here : A Primer of Beliefs, Values, and Norms 75</p>
<p>6 Making the Culture Serve Your Business 96</p>
<p>Managing the Shadow Side of People</p>
<p>7 Personal Styles: The Good, the Bad, the Ugly, and the Ambiguous 127</p>
<p>8 working with Personal Styles and Promoting Productive Relationships 138</p>
<p>9 In–Groups, Out–Groups, Cliques, and Clubs: Finding Value in Your Organization s Social Realities 164</p>
<p>Positive Political Skills at Work</p>
<p>10 Turf, Power, Agendas, and Resources: The Anatomy of Organizational Politics 195</p>
<p>11 How to Practice Positive Politics 212</p>
<p>Bringing It all Together</p>
<p>12 Making the Hidden Organization Serve the Business 233</p>
<p>13 Epilogue: Making Chaos Your Friend 256</p>
<p>References 267</p>
<p>Index 271</p>